My Clients
HR Excellence Redefined
- Seeing: The challenges and opportunities that companies observe in their daily work environment, such as technological developments, market trends, or internal processes.
- Hearing: What companies hear from employees, leaders, or within the industry, including feedback, rumors, and best practices that influence their perceptions and decisions.
- Thinking and Feeling: The internal thoughts and feelings of the company's leaders and employees, including their concerns, hopes, frustrations, and aspirations regarding their jobs and the company's development.
- Say and Doing: What leaders and employees say in conversations and the concrete actions they take in their daily professional lives to achieve their goals or accomplish missions and tasks.
I use these insights to provide HR solutions that are precisely tailored to the individual needs and specific characteristics of each organization.
Multinational Corporations
Empathy Map Insights:
Who:
- Large, multinational companies with thousands of employees
Characteristics:
- Global presence
- Headquarters in major cities
- Billions of euros in revenue
- Diversified businesses
Thinking and Feeling:
Executives feel overwhelmed by the need to scale global strategies while maintaining efficiency.
Seeing:
Complex change management and compliance requirements dominate daily operations.
Hearing:
Employees and executives talk about high turnover rates and the need for more efficient HR processes.
Saying and Doing:
Continuing to invest in global HR strategies and technology while looking for ways to improve.
Challenges:
Difficulties in scaling, inefficient processes, high compliance requirements.
Needs:
Efficient global HR strategies, optimized processes, flexible, adaptable and future-oriented leadership and organizational development.
Small and Medium-sized Enterprises (SMEs)
Empathy Map Insights:
Who:
- Organizations with 10 to 500 employees
Characteristics:
- Operating regionally, nationally and internationally, with mid-sized structures
Thinking and Feeling:
Concerned about efficient growth and resource management.
Seeing:
Challenges in resource planning and management, competition for talent.
Hearing:
Discussions about high turnover and provisional, short-term HR solutions.
Saying and Doing:
Search for best practices and focused talent management.
Challenges:
Managing growth, Resource planning, Talent acquisition.
Needs:
Efficient HR structures, Focused talent management, Implementing Best Practices.
Startups
Empathy Map Insights:
Who:
-
New and fast growing companies
Characteristics:
-
Highly innovative, technology-driven, located in urban areas
Thinking and Feeling:
Focused on rapid growth and building a strong company culture.
Seeing:
Facing recruitment and talent retention challenges and experiencing rapid change.
Hearing:
Conversations about high turnover and the need for agile processes.
Saying and Doing:
Experimenting with different HR solutions and incentive systems.
Challenges:
Rapid growth, corporate culture, loss of talent.
Needs:
Flexible hiring processes, robust core HR structures, attractive incentive systems tailored to the different development stages of startups.
Handicraft Businesses
Empathy Map Insights:
Who:
-
Small to medium-sized handicraft businesses
Characteristics:
- Regionally based
- Family owned
- Traditional craftsmanship
Thinking and Feeling:
Focus on attracting and retaining skilled workers, Concerned about complying with labor laws and regulations.
Seeing:
Low levels of automation and digitization, High workload for business owners.
Hearing:
Recruitment and retention challenges, Discussions about compliance issues.
Saying and Doing:
Building regional networks and collaborations, Investing in education and training.
Challenges:
Shortage of skilled labor, Compliance with labor laws, Low level of digitization.
Needs:
Efficient recruitment processes, Professional development and training, Comprehensive employment law advice, Advanced digitization and technology integration.